Terms of service

Terms of Service

Last Updated: July 2026

Welcome to City Hall Publishing. We're grateful you're here.

These Terms of Service ("Terms") outline the rules and guidelines for using our website, purchasing our products, and engaging with our services. By accessing our website or placing an order, you agree to these Terms.

Our goal is simple: to serve our customers with integrity, provide quality products and services, and create a positive experience for everyone who interacts with our brand.

1. Who We Are

City Hall Publishing, LLC is a publishing company dedicated to creating products and services with purpose. Through our website, we offer apparel, books, digital content, publishing services, editorial support, and educational resources.

2. Using Our Website

By using our website, you agree to:

  • Provide accurate information when placing orders.

  • Use our website in a lawful and respectful manner.

  • Refrain from any activity that could harm, disrupt, or interfere with the operation of our website.

We reserve the right to refuse service or cancel orders in cases involving fraud, misuse, or violations of these Terms.

3. Products & Availability

We are committed to providing accurate product information, quality imagery, and clear pricing throughout our website.

As our products and services continue to grow, we may periodically update product offerings, pricing, descriptions, and availability to better serve our customers and improve the overall shopping experience.

We reserve the right to:

  • Update product offerings and descriptions

  • Adjust pricing when necessary

  • Introduce new products and services

  • Retire or discontinue products at our discretion

  • Limit quantities on select products

Any updates will be reflected on our website as they become available.

4. Orders & Payments

When placing an order, you agree that:

  • The information you provide is accurate and complete.

  • You are authorized to use the payment method provided.

  • Payment must be received before products or services are delivered.

Once an order is placed, we begin processing it as quickly as possible. While we will do our best to accommodate changes, we cannot guarantee that modifications or cancellations can be made after processing has begun.

5. Shipping

We work hard to fulfill orders promptly and provide estimated delivery timelines whenever possible.

Please note that shipping times may vary due to factors outside our control, including carrier delays, weather events, holidays, or supply chain disruptions.

Customers are responsible for providing accurate shipping information at checkout.

6. Returns & Exchanges

We want you to be confident in your purchase.

Returns, exchanges, and refunds are governed by our Return & Refund Policy. We encourage customers to review that policy before making a purchase.

If an issue arises with your order, please contact us and we will do our best to help.

7. Intellectual Property

Everything on this website—including our logos, designs, artwork, graphics, written content, articles, books, and branding—is the property of City Hall Publishing unless otherwise noted.

We kindly ask that our content not be copied, reproduced, distributed, or used without written permission.

8. Publishing Services

City Hall Publishing offers editorial services, manuscript reviews, consultations, publishing guidance, and related professional services.

While we are committed to providing quality work and honest feedback, we cannot guarantee specific outcomes, including publishing success, book sales, media exposure, or financial results.

Every author’s journey is unique, and success depends on many factors beyond our control.

9. Digital Products

Digital products, including eBooks, downloadable resources, PDFs, and similar materials, are intended for personal use only.

Because digital content is delivered immediately, digital purchases are generally non-refundable unless otherwise stated.

10. Disclaimer

We strive to provide accurate information, quality products, and reliable service. However, all products, services, and website content are provided "as available."

While we make every effort to ensure accuracy, we cannot guarantee that our website will always be error-free or uninterrupted.

11. Limitation of Liability

To the fullest extent permitted by law, City Hall Publishing will not be responsible for indirect or consequential damages arising from the use of our website, products, or services.

In any case, our liability will not exceed the amount paid for the product or service giving rise to the claim.

12. Governing Law

These Terms are governed by the laws of the State of Texas.

Any legal disputes arising from these Terms shall be handled in accordance with Texas law.

13. Updates to These Terms

As our business grows, these Terms may occasionally be updated.

Any changes will be posted on this page and become effective upon publication.

14. Contact Us

If you have any questions about these Terms, please contact us:

City Hall Publishing, LLC
Email: info@cityhallpublishing.com

Thank you for supporting City Hall Publishing. We appreciate your trust and look forward to serving you.

To Publish With A Purpose.